Télécharger l'app

Terms & Conditions

Flipa Application Terms & Conditions of Use ("Terms")

Please read these Terms & Conditions of Use ("Terms") carefully before accessing or using the Flipa application and/or website.
By using Flipa, you accept these Terms without reservation.

1. Definitions

  • Flipa: the mobile platform and website developed and operated by Omar Konbor, connecting buyers and sellers of live chickens, fertilized eggs, feed, farming equipment, and related livestock services.

  • User: any individual or legal entity registering for and accessing Flipa.

  • Listing: the description of a good or service published by a seller User.

  • Messaging: the communication feature enabling exchanges between Users within the application.

2. Acceptance of these Terms

2.1. Access to and use of Flipa are conditional on full and unreserved acceptance of these Terms.

2.2. If you do not accept any provision of these Terms, you must immediately stop using Flipa.

3. Registration and User Account

3.1. To publish a listing, contact a seller, or use certain features, the User must create an account with a valid phone number.

3.2. Phone number verification (OTP). To secure access, Flipa may require phone number verification via a one-time passcode (OTP) sent by SMS and/or via WhatsApp (strictly transactional messages).

3.3. The User agrees to provide accurate information and to update their profile whenever it changes.

3.4. The User is responsible for the confidentiality of their credentials and for any activity carried out under their account.

3.5. Flipa reserves the right to refuse, suspend, or delete any account in the event of fraudulent use, impersonation, abusive behavior, or non-compliance with these Terms.

4. Use of the Platform

4.1. Users agree to publish only listings that comply with applicable law and standards of decency.

4.2. Flipa is not a party to transactions between Users: all sales take place directly between buyer and seller.

4.3. Exchanges, deliveries, and payments related to the sale of listings are agreed between Users. Flipa provides a matchmaking and messaging service and does not intervene in the execution of sales. (Purchases of subscriptions and paid features offered directly by Flipa are governed by Section 9 below.)

4.4. It is prohibited to use Flipa to:

  • publish illegal, misleading, violent, hateful, or discriminatory content,

  • harass or threaten another User,

  • attempt to circumvent security measures (e.g., abusive account creation, OTP fraud, etc.),

  • distribute viruses, malicious scripts, or carry out attacks on the platform.

5. Rights and Obligations of Users

5.1. Seller obligations: describe the product or service accurately and honestly, honor the stated terms (price, quantity, condition, availability), and act in good faith toward buyers.

5.2. Buyer obligations: honor the terms agreed with the seller, pay the price according to the terms accepted between the parties, and act in good faith during exchanges.

5.3. All Users agree: not to harass, threaten, defame, or publish offensive remarks; not to publish other individuals' sensitive personal information; and to comply with the platform's rules and applicable Moroccan law.

6. Moderation and Suspension

6.1. Flipa reserves the right to moderate, remove, or modify any listing or content (messages, photos, descriptions) that violates these Terms or the law.

6.2. In the event of a serious or repeated breach, Flipa may suspend or delete the User's account without notice or compensation.

6.3. Flipa may implement anti-fraud mechanisms (limits, controls, identity/number verification, etc.) to protect the platform and its Users.

7. Intellectual Property

7.1. All elements present on Flipa (logos, trademarks, text, designs, structure, code, editorial content) are protected and belong to Flipa or its rights holders.

7.2. Any unauthorized reproduction, distribution, or exploitation is strictly prohibited.

8. Personal Data

8.1. Data collected and processed by Flipa is handled in accordance with the Privacy Policy.

8.2. Users have rights (access, rectification, deletion, objection/restriction) in accordance with Moroccan Law No. 09-08.

8.3. To exercise your rights or ask a question, contact: omarkonbor@gmail.com

9. Seller Subscriptions and In-App Purchases (Boost)

9.1. Description. Flipa offers sellers paid subscription plans ("Pro", "Elite") that unlock additional features (number of active listings, promoted placement, analytics, etc.), as well as one-off listing promotion purchases ("Boost"). The title, duration, and price of each offer are displayed in the app at the time of purchase and may change at any time; any pricing change does not apply retroactively to subscriptions already in progress.

9.2. Payment processing. On iOS, these subscriptions and purchases are processed exclusively through In-App Purchase (Apple), in accordance with App Store rules. On Android, they are processed through Google Play Billing. Flipa does not collect or store any payment data.

9.3. Auto-renewal (subscriptions). Unless stated otherwise at the time of purchase:

  • payment is charged to the User's Apple ID or Google Play account upon confirmation of purchase;

  • the subscription automatically renews for an equivalent period unless auto-renewal is turned off at least 24 hours before the end of the current period;

  • the account will be charged for renewal within 24 hours prior to the end of the current period, at the rate then displayed in the app;

  • any unused portion of a free trial period, if offered, is forfeited when the User purchases a paid subscription.

9.4. Managing and canceling. Users can view, change, or cancel their subscription at any time from their Apple account settings (Settings > [name] > Subscriptions) or their Google Play account settings (Google Play > Payments & subscriptions > Subscriptions), independently of the Flipa app.

9.5. Refunds. Refund requests relating to a purchase made through the App Store or Google Play are handled exclusively by Apple or Google, in accordance with their respective policies. Flipa does not process these requests and cannot guarantee any refund.

9.6. Apple terms. For iOS Users, use of Flipa is also subject to Apple's Standard End User License Agreement (EULA), available at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

10. Liability

10.1. Flipa acts as a technical intermediary. Its liability cannot be engaged regarding: the quality, conformity, or condition of products; disputes between buyers and sellers; or commitments made directly between Users.

10.2. Flipa does not guarantee uninterrupted service and may carry out maintenance or updates. Flipa disclaims all liability for indirect damages resulting from use of, or the unavailability of, the service.

11. Changes to these Terms

Flipa reserves the right to update these Terms at any time.
New versions will be published on the app and/or website.
Continued use of Flipa constitutes acceptance of the changes.

12. Governing Law and Jurisdiction

These Terms are governed by Moroccan law.
Any dispute shall be submitted to the competent courts of Casablanca, Morocco.

Contact

For any questions regarding these Terms, please write to: ceo@flipa.ma